We offer FREE WORLDWIDE SHIPPING when your spend minimum is met.
Based in the UK, we ship from various locations including the UK, US and Asia.
Most items are delivered in 2 - 22 working days.
For more specific information please see our shipping page.
Tracking
Your order is fully tracked and you will receive tracking details when your order is dispatched.
Depending on your order and location, there may be additional shipping options available at checkout.
Please note: If you purchase personalised jewellery with any other items, they will be shipped separately.
Personalised and Handmade Jewellery
Our personalised jewellery collection is hand made to your specification, this takes time. The processing time is normally 10-15 days. Please check your personal details are correct before ordering.
All dates are approximate and are subject to change with sales, holidays, etc. International orders do not include customs, may be subject to further delays, etc.
If you would like to return your order in exchange for another item or receive a refund, simply return it within 60 days of the delivery date.
Earrings and personalised items cannot be refunded or exchanged, however, if there is an issue with your product, please get in contact with our customer happiness team, who will help you with any issues.
Our products are of the highest quality and are inspected by 3 individuals before we post it to you, however, If there is a defect or personalisation error we will exchange your item for a new one.
